shipping & pickup policy
STL Cave offers both local pickup and shipping options for completed projects and purchased products.
Local Pickup
Customers located near STL Cave may choose local pickup when their order is complete.
- Customers will be notified when their order is ready.
- Pickup must be scheduled during business hours.
- Customers should bring order confirmation when picking up items.
Shipping
STL Cave can ship eligible products and completed projects to customers.
- Shipping costs are calculated at checkout or included in the quote.
- Shipping times may vary depending on location and carrier.
- STL Cave is not responsible for delays caused by shipping carriers.
Order Processing
Production and processing times may vary depending on the complexity of the project or order volume. Customers will receive an estimated timeline when their order is confirmed.
Lost or Damaged Shipments
If an item arrives damaged or does not arrive, customers should contact STL Cave within 7 days of the delivery date so the issue can be reviewed and resolved.
Contact
For shipping or pickup questions, please contact:
STL CAVE
5460 Main Street Suite 104, Del City, Oklahoma 73115 United States
Email: info@stlcave.com

